FAQs

Gateway Electric

  • Are you licensed and insured to operate in Omaha and surrounding communities?

    Yes. We maintain full licensing, bonding, and insurance as electrical contractors. Our staff consists of licensed Master and Journeyman electricians who follow the National Electrical Code (NEC) and all applicable municipal codes throughout the City of Omaha, Elkhorn, Gretna, and the broader Douglas County and Sarpy County regions.
  • Do I need a permit for my electrical project, and who handles it?

    Significant electrical work, including panel upgrades, new dedicated circuit installations, and wiring for home additions, requires a permit and inspection from the City of Omaha or your local municipality. We manage the complete permitting process on your behalf, including obtaining the permit and coordinating with city inspectors to ensure all work passes inspection.
  • What areas do you serve?

    We provide electrical services throughout the Omaha metropolitan area, including but not limited to Elkhorn, Gretna, Bennington, Papillion, La Vista, and Bellevue.
  • Why do my lights flicker or dim unexpectedly?

    Flickering lights may result from several issues. A loose or failing bulb often provides a straightforward solution. When multiple lights flicker as large appliances such as air conditioning units or microwaves turn on, this typically signals an overloaded circuit, loose wire connection at an outlet, or an electrical panel insufficient for your home's power requirements. We advise scheduling a professional inspection to eliminate potential fire hazards.
  • What is a GFCI outlet, and why did it trip?

    GFCI is an acronym for ground fault circuit interrupter. These outlets display "Test" and "Reset" buttons and are mandated by code in moisture-prone locations including kitchens, bathrooms, garages, and outdoor areas. They immediately cut power when detecting an electrical imbalance, safeguarding against dangerous electrical shocks. If a GFCI trips, disconnect all devices, press the "Reset" button, and test the outlet. If it trips again immediately, the wiring may be faulty or an appliance may be defective.
  • Why won't my circuit breaker reset?

    A tripped breaker typically stops in a middle position between "ON" and "OFF." The correct reset procedure requires pushing the breaker firmly to the "OFF" position first, then returning it to "ON." If the breaker trips immediately back to the middle or off position, do not attempt to force it. This condition indicates either a short circuit, which presents a serious wiring hazard, or a major overload. Leave the breaker off and contact a professional electrician.
  • My home still has a fuse box or an old 100-amp panel. Do I need an upgrade?

    Today's homes operate substantially more electronics and high-power appliances at the same time. Older 60-amp or 100-amp panels and traditional fuse boxes were not engineered to support current electrical demands. If you experience frequent breaker trips, notice warm switch plates, or plan to remodel your kitchen or install an EV charger, upgrading to a contemporary 200-amp service panel is strongly advised for both safety and adequate capacity.
  • What is the difference between standard circuit breakers and AFCI breakers?

    Standard breakers offer protection from overloads and short circuits, while AFCI (arc fault circuit interrupter) breakers defend against a separate hazard: sparking or arcing from damaged or deteriorated wiring concealed within walls. Arcing represents a primary cause of residential electrical fires. Current residential electrical codes mandate AFCI protection in nearly all living spaces for new construction and significant renovations.
  • What should I do to prepare for my service appointment?

    For a smooth service appointment, clear access to all work areas. Move furniture, decorations, or other items that could block our technicians from reaching electrical panels, outlets, or fixtures. When possible, place pets in a separate room and notify household members of the scheduled service time. Our technicians will manage everything else and complete the work efficiently.
  • Do you offer any guarantees or warranties for your work?

    Yes. Gateway Electric guarantees the quality of our electrical services. We offer warranties covering both our workmanship and installed materials. Specific warranty terms vary based on the service type and products utilized. Our team will review all applicable warranty information with you prior to starting any project, providing you with full confidence in your electrical investment.
  • What services does Gateway Electric offer?

    Gateway Electric provides comprehensive electrical services for residential and commercial properties throughout Omaha, NE and the surrounding areas. Our services include electrical repairs, installations, panel upgrades, lighting solutions, outlet and switch installations, electrical inspections, troubleshooting, generator installation, and emergency electrical services. Our licensed electricians are equipped to handle projects of all sizes with professionalism and expertise.